To protect your personal data, we take every precaution and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, modified or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to ensure the highest level of security. whether.

To buy items on our site, nothing could be simpler! If you already have a specific idea in mind, check out our different product or collection pages.
Once you have found your item, select your colour, size and quantity and then click on the "ADD TO CART" button.
To complete your order, simply follow the steps indicated.

We accept VISA and MasterCard. You also have the option of paying with Paypal or any other payment system offered on our payment page.

At LE PRATIQUE DU MOTARD, the security of your personal data online is particularly important. Our system uses the latest SSL encryption technology so that your personal data and credit card data are transmitted securely. All orders are processed through a secure control system provided by Stripe, the world leader in online payment. We will never save your credit card details and we do not share your personal information with third parties.

The HTTPS protocol is used when the address of the web page you are visiting begins with "https://". There is sometimes a padlock next to the address (it depends on the browsers). When the connection to the web page is correctly made by the HTTPS protocol, you should not see any alert symbol or any warning text displayed by the browser; it is then customary to consider:

that the data (in particular the most sensitive: passwords, credit card numbers, etc.) that pass between your browser and the website are encrypted (encryption prevents a third party from intercepting sensitive data on the network that the pages you are reading are indeed those published by the owner of the domain name (prix-canons.com in the illustration above), in other words, that the official domain name does not have been hijacked to publish a counterfeit site.

Orders are processed by our service from Monday to Friday under 24/48 hours

In order to be able to continue to offer you delivery, we use a classic postal service.

Average lead times for standard deliveries are generally 8 to 15 working days.

Express orders are usually delivered within 6-9 business days.

Occasional delays are possible, beyond our control, due to the procedures imposed by the customs clearance department.

The order processing time corresponds to the time necessary to verify that there is no error in the entry of the order and that the means of payment used is considered valid. Then our teams prepare the order and deliver the package to the carrier. (24/48 hours)

The delivery time is the time taken by the carrier to deliver your package from our warehouses to your delivery address. (8 to 13 working hours)

Our daily goal is to find the best products and manufacturers in line with our passion. To do this, we seek and work with the best Suppliers likely to meet our specifications for the manufacture of our products. .

Some may be in different parts of the Globe (France, China, Germany, USA, Spain) As soon as we receive your order, it is shipped from our various warehouses in conjunction with our supplier.
For some of our products we also store stock in Amazon France and US warehouses.

Current disruptions: Due to the reduction in international air rotations and the reduction in the working time of the Post Office, please allow 5 to 9 additional days to receive your package. However, don't worry, we are still able to deliver to you.

Thank you for your indulgence and understanding.

Once the order has been placed and paid for, it is no longer possible for the customer to modify an order. You can always contact us to find a solution together. This possibility is subject to the order not already being prepared or dispatched.

Once your order has shipped, you will receive an email confirming shipping details along with a tracking number.

We strive to dispatch all orders within 24/48 working day hours. Estimated delivery times should be considered as an example only and start from the date of dispatch.
LE PRATIQUE DU MOTARD® cannot be held responsible for delays caused by the procedures imposed by the customs clearance service of the country of destination.

You can track your order on the TRACK MY ORDER page.

We will ask you to enter your email address and your order number in order to access the tracking of your package.

Please activate your delivery tracking by email by clicking on the SUBSCRIBE TO EMAIL NOTIFICATIONS button.

We accept return and exchange for all items.
To do this, it is important to contact our customer service at the following address: support@lepratique-du-motard.fr indicating the reason for your request as well as your order number and your name.

You have a period of 14 days upon receipt of your package to decide whether or not you wish to keep your items. Returns will be accepted for any item that has not been used, worn or defaced.

For more information you can consult our return policy

thank you for your understanding

You must: Make reservations by describing the problem on the delivery note in the presence of the carrier if possible, and inform the carrier in writing, with a copy to the seller. After investigation, we will resend the order to you. Or we will refund the sums paid unless proof is provided that the consumer or a third party to the contract (the carrier is not a third party to the contract) is involved (article L. 221-15 of the Consumer Code).

Do not hesitate to contact us, so that we can identify where the problem with our carrier comes from.

In any case, we will find a solution for you:

1/ Either a refund*

2/ Either the return of your order at our expense*

*There may be a few days of latency, the time of the administrative investigation. In case you made a mistake in your delivery address. It is possible that we will ask you for new delivery costs in the event of a return to our warehouses.

The first thing to do in this kind of case. Contact us using our contact form and accompany your request with one or more photos of the defective or damaged item(s) as well as your name and order number.

We will refund or reship your damaged item(s).

You will understand that the delivery address for orders that are already on their way to your address cannot be changed as easily.

If you make a mistake in your address, you have a maximum of 24 hours to let us know without any impact on your order (deadlines and shipping). Beyond 24 hours, your order is being shipped.

In the event of a return to our premises, re-delivery costs may be charged to you. In this specific case, if you want a refund, it will be made without the delivery costs. In some special cases, additional charges may apply.

You must contact us via our contact form. Once the items have been checked and comply with the return conditions provided for in the T&Cs.

The legal withdrawal period begins no later than the day after delivery of the order and does not include Saturdays, Sundays and public holidays (articles L. 221-18 and 221-19 of the Consumer Code of the Consumer Code ).

You are responsible for your reimbursement compensation. According to the law in force, you have 14 days to notify us of your refund request. And an additional 14 days to send us the return of your order. That is 28 running days (weekend included).

Your refund will be refunded after we receive your order.

Return costs are the responsibility of the consumer.

Note that the right of withdrawal can be exercised before receipt of the order (article L221-18 of the Consumer Code). In this specific case, you will still have to wait for the delivery of your order. And either refuse it directly with the carrier, or send it back as agreed in the general conditions of sale and use of the site.

We inform you that the COSTS of returning an entire or partial order are the responsibility of the buyer.


"The law does not oblige the seller to bear the cost of returning an item for which the customer is exercising his legal right of withdrawal, unless the seller has failed to inform the customer of this legal provision ( article L.221-23 of the Consumer Code , the seller therefore has an interest in informing his customers in his conditions of sale)."

If the customer uses his right of withdrawal provided by law (he has 14 days to do so), the seller must reimburse the initial shipping costs. However, the refund may be limited to the costs that the customer would have paid if he had chosen the standard delivery offered by the seller. (article L. 221-24 of the Consumer Code)

2 scenarios:

1/ Your order is being shipped: Shipping costs are non-refundable and return costs are your responsibility.

2/ Your order has not yet been shipped: We will make a full refund = Item(s) + delivery costs

We work with several suppliers, when you place your order, each supplier is responsible for sending their product. It is therefore possible that you receive several packages even if you have only placed one order.

If you order 5 different items, you may therefore receive 5 different packages which will arrive at different times (some faster, some slower).

On the other hand, if you order the same product 3 times, they will all be in the same package.